Frequently Asked Questions
Everything you need to know about our premium golf gear and services.
What is the standard shipping time for Vessel Golf bags?
Most in-stock items ship within 1-2 business days. Domestic ground shipping typically takes 3-7 business days depending on your location.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on the destination.
What is your return policy for golf bags and accessories?
We offer a 30-day return policy for unused products in their original packaging. Please note that custom or personalized items are final sale and cannot be returned.
Are Vessel Golf bags covered by a warranty?
Yes, all our bags come with a 1-year limited warranty that covers manufacturing defects in materials and workmanship under normal use.
Can I customize my bag with my name or logo?
Absolutely. We offer professional embroidery services on the ball pocket panels for most of our stand and cart bags. This option is available directly on the product page.
How should I clean and maintain my synthetic leather bag?
We recommend using a soft cloth with mild soap and warm water to wipe down the exterior. Avoid using harsh chemicals or abrasive cleaners to preserve the finish.